Child Safety Standards — Citerne

This English version is provided for convenience only. In case of discrepancy, the French version published at https://citerne.waideline.com/child-safety/ prevails.

Version: 1.0
Last updated: 18 May 2026

Citerne (operated by Christopher Denis, trading as Waideline) enforces a zero-tolerance policy regarding child sexual abuse and exploitation (CSAE), in compliance with Google Play's Child Safety Standards policy, EU Regulation 2022/2065 (Digital Services Act) and all applicable French and EU laws on the protection of minors.

1. Commitment

The following are strictly prohibited on Citerne:

• any child sexual abuse material (CSAM);
• any content sexualising a minor, real or generated (including drawings, illustrations, AI-generated content);
• any attempt to contact, solicit, manipulate or groom a minor;
• any sharing of a minor's identifying data in a sexual or predatory context;
• any incitement, glorification, normalisation or trivialisation of the sexual exploitation of minors.

Any account involved in distributing, soliciting or facilitating such content is permanently and irreversibly banned, independently of any judicial proceedings.

2. Minimum age

Access to Citerne is restricted to users aged 16 and older, in accordance with our Terms of Service. This threshold is set above the minimum age provided for by Article 8 GDPR and French law n° 2018-493 (15 years).

Any account reported as belonging to a minor below the required age is suspended after verification.

3. In-app reporting

Citerne provides users with an integrated reporting mechanism, accessible without additional authentication:

• On any drop or echo: “Report” button with a “Child safety / CSAE” category.
• On any profile: “Report this account” action with the same category available.
• By email: legal@waideline.com with subject “CSAE”.

Reports categorised as “CSAE” are handled with top priority, within 24 hours of receipt, and are never dismissed on the basis of an automated process.

4. Handling of reports

1. Preservation: the reported content and associated metadata (technical identifiers, timestamps, source URL, sender and recipient account identifiers) are preserved as-is for the authorities, with no further redistribution.
2. Immediate takedown: the content is made inaccessible to all users within one hour of report confirmation.
3. Banning: the responsible account(s) are suspended, then banned after human review.
4. Reporting to authorities (see section 5).
5. Notification to reporter: an acknowledgement and a decision are communicated to the reporter, in accordance with Article 16 DSA.

5. Cooperation with authorities

Citerne actively cooperates with the competent authorities on child protection:

• France: reports filed with the PHAROS platform (anti-cybercrime office — French Ministry of the Interior) as well as with OFMIN (Minors Office) where applicable.
• European Union: cooperation with national Digital Services Coordinators (DSCs) under the DSA, and with the future EU Centre for the prevention of CSAM once operational.
• International: forwarding to the National Center for Missing & Exploited Children (NCMEC) for content involving or distributed to relevant jurisdictions, and to INHOPE via its national hotlines.

Content suspected of constituting a criminal offence is retained for as long as required for cooperation with the authorities and transmitted in accordance with applicable legal procedures (requisitions, mutual legal assistance requests).

6. Preventive measures

• Behavioural moderation: detection of high-risk behavioural patterns (mass account creation, repeated solicitations toward accounts reported as minors).
• Share filtering: Citerne does not store the content of shared links (these are URLs pointing to third-party platforms), but analyses domains known to host CSAM and blocks drops containing them.
• Age check: declared at sign-up, account suspended on credible report of being under age.
• No public discovery feature: drops are delivered only to mutually-added contacts, structurally limiting the risk of solicitation by strangers.

7. Governance

Citerne is operated by a sole proprietor (Christopher Denis, EI). The person handling reports (the operator) maintains active monitoring of applicable legal requirements — DSA, French LCEN, French laws on the protection of minors — and of EU law developments (EU CSAM Regulation under adoption).

An annual review of these standards is published at this same URL, with the date at the top of the page updated. Any change to the reporting procedure or to cooperation with authorities is documented there.

8. Dedicated contact

For any question about child safety or Citerne's CSAE compliance:

• Dedicated email: legal@waideline.com
• Subject: “CSAE” or “Child safety”
• Postal address: Christopher Denis (Waideline), 200 rue de la Croix Nivert, 75015 Paris, France
• Languages: French, English

This contact point is in a position to respond to requests from competent authorities, reporting partners (NCMEC, INHOPE, PHAROS) and affected users.